Calm Stoic Journal — Support

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About Calm Stoic Journal

A daily journal built around Stoic practice, with prompts, streaks and reminders.

Where are my entries stored?

Entirely on your device. We have no access to them and cannot read, recover or transfer them. Uninstalling the app deletes them permanently, so export anything you want to keep before you remove it.

My reminder does not arrive

Check that notifications are allowed for the app in your device settings, and that a reminder time is set inside the app. On Android, battery optimisation can also suppress reminders — excluding the app from it usually fixes this.

The Marcus Aurelius chat has stopped responding

The AI chat has a monthly message allowance that resets on its own. If you have used it up, the app will say so. Messages are processed and then discarded; nothing you write in the chat is stored on our servers.

My streak disappeared

Streaks are counted on your device using its own clock and time zone. Travelling across time zones or changing the date manually can therefore affect them. If a streak was lost without any of that, write to us and describe what happened.

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Purchases & subscriptions

How do I restore a purchase?

Open the app's settings and tap Restore purchases, signed in with the same Apple ID or Google account you bought with. This restores active subscriptions.

How do I cancel a subscription?

Subscriptions are managed by the store, not by us — we cannot cancel one for you:

• iPhone / iPad: Settings → tap your name → Subscriptions → choose Calm Stoic Journal → Cancel Subscription.
• Android: Play Store → your profile picture → Payments & subscriptions → Subscriptions → choose Calm Stoic Journal → Cancel.

Cancelling stops the next renewal. You keep access until the end of the period you have already paid for.

How do I change my plan?

Switching between the monthly and yearly plan happens in your store account, at the same place you cancel. The change takes effect at the end of the period you have already paid for, so nothing is lost.

How do I get a refund?

Refunds are handled entirely by the store. On Apple, use reportaproblem.apple.com; on Android, use the Play Store order history. If something went wrong on our side, write to us first — we would rather fix it.

I was charged but did not get anything

Send us the receipt from Apple or Google and tell us which package — we will sort it out.

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Your data

Your journal entries, streaks and settings are stored only on your device. We have no access to them and cannot read or recover them.

The full details are in our Privacy Policy. To request deletion of any data, or to ask a question about privacy, write to privacy@zenstonellc.com.

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Contact