Need help? Write to us.
Email: hello.zenstone@gmail.com
We usually reply within two business days. Please tell us your device (for example
iPhone 14, iOS 18) and what happened — that lets us help you in the first reply
instead of the third.
About BMX Sesh
A freestyle BMX game: ride parks, link tricks, grinds and manuals into lines, and hit big dirt jumps. West Park is free; one purchase unlocks all other parks.
How do I control the rider?
Open Controls in the main menu: it explains the phone controls, keyboard and game controller. With Settings → Control hints you can show the labels at the thumbs permanently, for the first minutes, or never.
Can I use a game controller?
Yes. Xbox and other standard controllers work on iPhone and Android.
My progress is gone
Progress lives on your device only. Deleting the app deletes it. A purchased unlock is never lost — use Restore purchases.
Purchases
What does "Unlock all parks" include?
A single one-time purchase that unlocks every park — Street, Arena, Dirt Hill and all parks added in future updates. It is not a subscription and never renews.
How do I restore my purchase?
Open Play, tap any locked park and choose Restore purchases, signed in with the same Apple ID or Google account you bought with. On a new device the unlock also comes back automatically when the game starts.
How do I get a refund?
Refunds are handled entirely by the store. On Apple, use reportaproblem.apple.com; on Android, use the Play Store order history. If something went wrong on our side, write to us first — we would rather fix it.
I was charged but the parks are still locked
Tap Restore purchases first. If that does not help, send us the receipt from Apple or Google and we will sort it out.
Your data
Scores, records, stickers, garage choices and settings are stored only on your device. The game has no account, no ads and no analytics.
The full details are in our Privacy Policy. To request deletion of any data, or to ask a question about privacy, write to privacy@zenstonellc.com.
Contact
ZenStone LLC
30 N Gould St, Ste R, Sheridan, WY 82801, USA
Support: hello.zenstone@gmail.com
Privacy: privacy@zenstonellc.com